{"id":21342,"date":"2013-05-10T09:24:11","date_gmt":"2013-05-10T13:24:11","guid":{"rendered":"http:\/\/webapp2.wright.edu\/web1\/newsroom\/?p=21342"},"modified":"2013-05-10T10:15:03","modified_gmt":"2013-05-10T14:15:03","slug":"students-calling-students","status":"publish","type":"post","link":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/2013\/05\/10\/students-calling-students\/","title":{"rendered":"Students calling students"},"content":{"rendered":"
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Junior Tylar O\u2019Neil is one of many current students working in the Call Center and scheduled to serve as an Orientation leader.<\/p><\/div>\n

Is Orientation a one-day thing? Will we get our schedules there? Should my parents come?<\/p>\n

These are the types of questions Wright State University students are handling for two hours a day, three days a week, as they call students who have been accepted to the university but have not yet signed up for Orientation.<\/p>\n

They\u2019re working the phones in the new Wright State Enrollment Call Center. They\u2019re trying to make a personal connection with admitted high school students now, so they will choose Wright State.<\/p>\n

\u201cWe communicate with our incoming freshmen all summer with a comprehensive plan to ensure that we will have them with us in the fall. It\u2019s so very important that we stay \u2018top of mind\u2019 with these students and their families, so they feel a part of the Raider family,\u201d said Dr. Jacqueline McMillan, vice president for enrollment management.<\/p>\n

\"\"<\/a>

Current students are working the phones in the new Wright State Call Center. They\u2019re trying to make a personal connection with admitted high school students now, so they will choose Wright State.<\/p><\/div>\n

Orientation is a daylong event in the summer and dates range from May to August. New students come to learn more about their academic college, meet their dean, academic advisor, faculty and alumni. They also get their schedule, Wright1 Card, and meet other freshmen.<\/p>\n

\u201cIt\u2019s better if you make a personal call and it comes from a current student, rather than an automated call,\u201d said Josh Hilgefort, a graduate assistant getting his master\u2019s in student affairs who is managing the Call Center.<\/p>\n

So far, about 2,000 prospective students have been called. The plan is to call another 2,000 over the next few weeks. Junior Tylar O\u2019Neil is one of many current students working in the Call Center and scheduled to serve as an Orientation leader.<\/p>\n

\u201cThey have a lot of questions,\u201d said O\u2019Neil. \u201cI think it means more when they hear from us because it shows we genuinely want you at this school, we want to help you get here and we want to be the ones who greet you.\u201d<\/p>\n

Students don\u2019t always reach a prospective student on the first try. They end up speaking with parents and voicemails frequently, but they believe persistence and friendliness will pay off.<\/p>\n

\u201cWe don\u2019t want to bug them too much, but we do want to keep calling them to remind them that Orientation is mandatory,\u201d said Hilgefort.<\/p>\n

O\u2019Neil says she\u2019s made a couple hundred calls and looks forward to the conversations she participates in, but one things is always consistent.<\/p>\n

\u201cThe last thing I say is always the same,\u201d said O\u2019Neil. \u201c\u2018We look forward to seeing you on campus this summer.\u2019\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Is Orientation a one-day thing? Will we get our schedules there? Should my parents come? Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":21,"featured_media":21340,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[722,2048,725,715,719,2061],"tags":[],"class_list":["post-21342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-academics","category-enrollment-management","category-home-news-sidebar","category-news","category-special-categories","category-undergraduate"],"_links":{"self":[{"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/posts\/21342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/comments?post=21342"}],"version-history":[{"count":17,"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/posts\/21342\/revisions"}],"predecessor-version":[{"id":21454,"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/posts\/21342\/revisions\/21454"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/media\/21340"}],"wp:attachment":[{"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/media?parent=21342"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/categories?post=21342"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webapp2.wright.edu\/web1\/newsroom\/wp-json\/wp\/v2\/tags?post=21342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}