The keys to operator performance

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If you want to keep plant operators performing at optimal levels, how many alarms should you try to hold your system to? What’s the best way to present procedures to those operators so they know what to do when they do face an alarm situation? And what’s the best way to train them how to follow those procedures?

Dave Strobhar, principal human factors engineer at Beville Engineering… presented several interesting findings from the open industry-academia collaboration, the Center for Operator Performance, at ABB Automation & Power World last month in Houston. The group was founded by Wright State University and Beville Engineering, which specializes in the analysis of operator performance issues.

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